The Digital Referrals & Orders (DRO) program is an integrated provincial solution led by PHSA in collaboration with Doctors of BC and the Ministry of Health. It was established to better coordinate referrals, consults, and diagnostic services, improve communication between providers and patients, and reduce administrative burden.
As part of this work, eReferrals is now active across the province, enabling health care providers to send and receive digital referrals and orders, creating a more connected, efficient and patient-centered experience. Learn about eReferrals
"The [goal] of the DRO program is to eliminate the patient harm caused by lost faxes and to relieve clinics of the burden of manual tracking. DRO achieves this through the automated tracking of referrals from the initial request to appointment scheduling. Because the system relies on a single, shared, secure electronic system, there is no opportunity for any request to go missing."
– Dr. Stephen Van GaalRead the interview
